Requirements and limitations
•Only the Root or Superuser can create a user with access to API endpoints.
•API access rights cannot be granted to the ESET Business Account Superuser, ESET MSP Administrator 2 Root user, and ESET PROTECT Hub Superuser accounts.Create the account
For ESET Business Account and ESET MSP Administrator 2
Follow the steps below to create the dedicated API user account:
1.Log in as a Superuser (or Root) to your ESET Business Account or ESET MSP Administrator 2.
2.Navigate to User management and create a new user with the desired level of access rights. Learn more about user creation and access rights in ESET Business Account and ESET MSP Administrator 2.
3.Enable the toggle next to Integrations under the Access Rights section.
4.Click Create to apply the changes.
5.The new user receives an invitation email and must finish the account creation process.
For ESET PROTECT Hub
Follow the steps below to create the dedicated API user account:
1.Log in as a Superuser to your ESET PROTECT Hub account.
2.Navigate to Users and add a new user with the desired level of permissions.
3.Enable the toggle next to Integrations under the Permissions section.
4.Click Next and then click Create to apply the changes.
5.The new user receives an invitation email and must finish the account creation process.
6.The new user must log in to ESET PROTECT Hub at least once before using the API services.
Configure Integration in Logsign USO
You can then log in to Logsign USO, go to Settings > Data Collection > API, select Eset Protect Cloud, and add the resource by entering the username, password, and region you obtained.