This article will provide information about performing simple searches within your cases in Incident Management.
Simple Search Queries
You can use the following key-value queries to search by case name, case status, and case priority level.
To search by case name, use the following query:
Incident.Info: "Case name"
To search by the status of the case, we need to use the following query:
To search by the priority status of the case, we need to use the following query:
In the above example, it is shown how to search and find a case named "Multiple Critical Alerts Detected in 1 hour" which is in an open state and has a high priority level.
Priority.Name:High Incident.Status: Open Incident.Info:"Multiple Critical Alerts Detected in 1 hour"