Backup Management User Guide

With the Backup Management feature, you can back up selected alarms, buckets, dashboards, or reports separately and transfer them to another Logsign USO within your environment.

When you navigate to Settings > Data Management > Backup Management, you will see a screen like the one below.

On this screen, when you click Backup Now, you will be presented with two options: Full Backup or Custom Backup.

Logsign also creates a system configuration backup automatically once a day. In the Backup Retention Configuration box, enter a value between 1 and 365 in Retention Days (the default is 7) and click Save Configuration. Automatic system backups older than this number of days are deleted. This setting controls how long the backups are kept, not how often they are taken.

When you select Full Backup and click Start Full Backup, it saves all system data, including dashboards, reports, alerts, buckets, and settings, and creates a complete backup for you. When you select Custom Backup, a new section appears where you choose the specific items to back up from the Dashboards, Reports, Alerts, and Buckets tabs. Super admin users also see a GUI Users tab. Based on your selections, clicking Start Custom Backup will back up those items and make the backup available for download.

After the process is completed, you can see the backup you created listed at the bottom of the page.

Afterwards, you can download, delete, or apply the backup using the Download, Delete, and Apply buttons. To bring a backup file from another Logsign USO into the system, click Select File, choose the downloaded backup file (only .enc files are accepted), and click Import. The imported file is added to the backup list, where you can apply it. When you click Apply, the Apply Backup Configuration window opens with options like the ones shown below.

Choose the part of the backup to restore under Select Section. For example, if you select alarms and click Apply Selected Sections, it will restore the alarms contained in your backup together with the related items they depend on, such as buckets, tags, mini queries, action rules, SLA, and white lists. Each option lists the parts it covers under its name. If you select the logsign option, it will restore everything included in the backup.

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