Purpose
This guide explains how to configure the Google Chat Response integration in Logsign USO, so that Incidents and Alarms can automatically, or an analyst can manually, post a text message to a Google Chat space directly from a Logsign Incident. This is a notification integration, configured under Settings > Integrations > Responses > +Device.
Prerequisites
- A Google Chat space you want Logsign to post notifications into, with permission to add an incoming webhook to it.
Step 1: Create an Incoming Webhook in Google Chat
- Open the Google Chat space you want Logsign to notify.
- Open the space's settings and add a webhook (Apps & integrations > Webhooks, or the equivalent menu in your Google Chat version).
- Name the webhook (for example "Logsign") and copy the generated webhook URL. Treat this URL as a secret: anyone with it can post messages into the space.
Step 2: Configure the Integration in Logsign USO
In Logsign USO, go to Settings > Integrations > Responses, search for Google Chat, click Configure then +Device, and fill in:
| Field | Required | Description |
|---|---|---|
| Device Name | Yes | Free-text label identifying this Google Chat device in Logsign. |
| Web Hook Url | Yes | The webhook URL from Step 1. |
Click Create to save the device.
Available Methods
- send_message — posts a text message to the configured Google Chat space. Arg: text (required).
Troubleshooting
| Symptom | Likely cause | What to check |
|---|---|---|
| 404 error / message never appears | Wrong or expired Web Hook Url, or the webhook was removed from the space. | Re-create the webhook in Google Chat and update the Web Hook Url field. |
| 429 Too Many Requests | Google Chat enforces per-webhook posting rate limits. | Reduce the frequency of automated messages to this space. |
Notes and Limits
- This integration posts to a single, fixed space per device (the one the webhook was created for); add a second device with a different webhook if you need to notify multiple spaces.