Log in to Palo Alto Networks Customer Support Portal
Go to https://support.paloaltonetworks.com in your browser.
Sign in using your Palo Alto Networks support account credentials. If you don’t have an account, you must register using a valid support contract.
Access the API Key Management Page
After logging in, go to the Resources or Tools section.
Locate and click on “API Key Generation” or navigate directly to https://wildfire.paloaltonetworks.com
If prompted, log in again using your support account credentials.
Generate Your WildFire API Key
On the WildFire portal, locate the “Get Your API Key” section.
Click the appropriate button to generate your API key.
The system will display a long alphanumeric string – this is your API Key.
Example: f81ecb118e3e0e85875806706e26feb3
Note: This key grants access to your organization’s WildFire submissions and verdicts. Keep it confidential and do not share it publicly.
Use the API Key for Integration
Configure Integration in Logsign USO
-Log in to the Logsign Unified SO Platform (USO).
-Navigate to Responses > WildFire.
-Device Name > WildFire
-API Key: The api key you received
-Host: Select the Region where your server is located. You can find the list below.
Regions
| Global cloud | https://wildfire.paloaltonetworks.com/publicapi |
| EU cloud | https://eu.wildfire.paloaltonetworks.com/publicapi |
| Japan cloud | https://jp.wildfire.paloaltonetworks.com/publicapi |
| Singapore cloud | https://sg.wildfire.paloaltonetworks.com/publicapi |
| UK cloud | https://uk.wildfire.paloaltonetworks.com/publicapi |
| Canada cloud | https://ca.wildfire.paloaltonetworks.com/publicapi |
| Australia cloud | https://au.wildfire.paloaltonetworks.com/publicapi |
| Germany cloud | https://de.wildfire.paloaltonetworks.com/publicapi |
| India cloud | https://in.wildfire.paloaltonetworks.com/publicapi |
| Switzerland cloud | https://ch.wildfire.paloaltonetworks.com/publicapi |
| Poland cloud | https://pl.wildfire.paloaltonetworks.com/publicapi |
| Indonesia cloud | https://id.wildfire.paloaltonetworks.com/publicapi |
| Taiwan cloud | https://tw.wildfire.paloaltonetworks.com/publicapi |
| France cloud | https://fr.wildfire.paloaltonetworks.com/publicapi |
| Qatar cloud | https://qatar.wildfire.paloaltonetworks.com/publicapi |
| South Korea cloud | https://kr.wildfire.paloaltonetworks.com/publicapi |
| Israel cloud | https://il.wildfire.paloaltonetworks.com/publicapi |
| Saudi Arabia cloud | https://sa.wildfire.paloaltonetworks.com/publicapi |
| Spain cloud | https://es.wildfire.paloaltonetworks.com/publicapi |
Verdict Values
0: Benign
1: Malware 
2: Grayware
4: Phishing
5: Command and Control (C2) 
-100: Pending (the sample exists, but there is currently no verdict) 
-101: Error 
-102: Unknown (cannot find sample record in the database) 
-103: Invalid hash value