Add and Synchronize License

Introduction

This article will explain the process of updating an existing license and adding a new license.

Access Permissions

Logsign must access to the following addresses continuously for license verification and updating processes.

If you have Logsign located on an internally isolated network, you can contact us.

Adding a License

After the Logsign installation process, licensing must be performed. The licensing screen that opens on first login offers two options: I have a license key and 30 days trial.

If you have purchased a license, select I have a license key and enter your serial key in the Serial field. To start with a 30-day demo license, select 30 days trial. In both cases, fill in the Name, Last Name, Company, E-mail and Phone fields and click Activate. The Host ID field is filled in automatically.

After defining the network permissions given in the access permissions section, you can perform the license addition process as follows.

If you started with a trial license and later purchase a license, go to Settings > System > License, click Activate Logsign and enter your serial key.

Updating a License

When your Logsign license expires or a new license upgrade is provided, Logsign performs a license check and applies the update every 24 hours.

Instead of waiting for 24 hours, you can manually synchronize the license as follows.

In Case of License Upgrade;

For license upgrades and updates, go to Settings > System > License and click the Synchronize button.

In Case of License Expiration;

If the license expires, instead of waiting for 24 hours for automatic control, we need to establish an ssh connection to the system to perform the process manually.

After establishing the connection and accessing root privileges, you can run the following command.

#Bash: /opt/logsign-venv/bin/logsign-python /opt/focusmeta/scripts/sync.py

In Case of License Deployment Manually;

Logsign team will provide a license.dat file for company which works air-gapped network:

1- Connect the Logsign cli

2- Deploy the license.dat file in /opt/logsign/lhm

3- Restart the Logsign api service with the command below:

# systemctl restart logsign-api.service

4- Refresh the browser and login to Logsign.

Note: A license.dat file provided offline is not registered on the license server. If the system can reach the license server, the daily automatic license synchronization may treat this license as not found and disable it. Contact Logsign Support before deploying an offline license on a system that has internet access.